Payment and Cancellations:

• We cannot guarantee your place in any class until full payment has been made.
• We offer 10% discount for any student enrolling in 2 classes at the same time (either for 2 people in the same course or for 1 student in two consecutive classes). Please call our school to organise your discounted enrolment.
• Full payment is due at the time of enrolment and at least one week before the course starts.
• Learners will not be permitted to begin or continue their courses until all outstanding f e es have been paid.

Enrolment Conditions

• By enrolling in this Web Site, you offer and agree to purchase a particular course or service for the price specified in this Web Site at the time you place your order.
• If you accept a place offered by Sydney Language Solutions and pays the fees, it means a binding contract is created between you (the learner) and Sydney Language Solutions Pty Ltd.
• Sydney Language Solutions reserves the right to accept or reject your offer for any reason, including, without limitation, the unavailability of any course, an error in the price or the product description posted on this Web Site, or an error in your order.

Fees

• All fees are payable in Australian dollars.
• Fees are correct as at 1 November 2009
• Fees for courses are for tuition only and, unless expressly stated, include the cost of government charges and taxes including any Goods and Services Tax.
• The availability of courses and services may change from time to time.

Advertised Dates and Times

• The advertised dates and times of courses may change.
• If there is change in the starting day, you will be informed via sms, email and telephone contact.

Cancellations and Refund Conditions

• Please choose your course carefully.
• If you cancel the course at least seven days notice before the commencement of the first session of the course, we will refund you with the deduction of $40 administration fee.
• Notification of cancellation/withdrawal from a course must be made in writing to Sydney Language Solutions (sent by post, fax or email)
• Refund requests will be processed within 4 weeks of Sydney Language Solutions receiving written advice.
• If you cancel the course less than seven days notice, NO refunds will be given. However, we can arrange for you to study in the next available course (opening every month) to suit your schedule.
• You are able to change (NOT cancel) courses or the starting date of your course up to 48 hours before the commencement of the course you are booked into.
• If you find yourself unable to complete a course, you may put your remaining classes on hold until a later date when you are able to complete it.

Transfers

You may transfer to another class provided that:

• There are spaces available in another class
• Transfer does not disrupt the class into which you are transferring
• There are enough 5 spaces to maintain the class after your withdrawal from the current class.
• It is within the same term as the original enrolment.

Missing a class:

• If you miss a class, we will do our best to put you in another class to make it up; however this is not always possible, especially with higher-level classes as a limited number of these classes run at any one time. To organise a make-up class (if we can find another class of the same level to put you in temporarily for one week), you are required to give at least 1 week notice to the school.
• No refund will be given for your missed class.

Course Changes:

• Sydney Language Solutions reserves the right to cancel classes where numbers of enrolment are not sufficient. We will try our best to transfer students to another course with mutually suitable session.
• If we have to cancel your class or if we cannot find a mutually suitable time for your alternative course, your course fee will be refunded in full and paid within 2 we e ks of notification.
• In the event of a course cancellation, we will make every effort to contact you. Please provide all possible methods of contact (phone, fax, email) to make sure we can contact you. You should contact us one working day before the commencement of the course to ensure the course is going ahead.
• Sydney Language Solutions reserves the right to change its fees and conditions, cancel or deter courses, and to change course timetables and class locations at any time without notice.

Gift Vouchers:

You can buy a gift for a friend or relative by making a payment and enrolling in your friend’s name. If you are unable to buy the voucher from our website, please phone the school to arrange payment.

The gift vouchers expire after 12 months.